Voucher Valley

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp bot and related services. Please read this policy carefully.

Information We Collect

1. Information You Provide

  • Personal Data: When interacting with our bot, you may provide personal information, such as your phone number.
  • Messages: The messages you send to our bot may include information about grocery vouchers or related content.


2. Automatically Collected Information

  • Usage Data: We collect information about how you interact with our bot, including timestamps, frequency of use, and features accessed.


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How We Use Your Information
We use the information collected for the following purposes:

  1. To provide and maintain the functionality of the bot.
  2. To improve our services based on user behavior and feedback.
  3. To communicate updates or important information about the bot.
  4. To ensure compliance with legal obligations.


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Sharing of Your Information
We do not sell, rent, or share your personal information with third parties, except as required:

  1. To comply with legal obligations.
  2. To protect the rights and safety of our users.
  3. To work with trusted third-party service providers who assist in operating our bot (e.g., hosting providers), ensuring they comply with strict data protection requirements.


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Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

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Your Rights
As a user, you have the following rights:

  1. Access: You can request a copy of the data we have about you.
  2. Correction: You can request corrections to any inaccurate or incomplete information.
  3. Deletion: You can request the deletion of your data, subject to our legal obligations.


To exercise these rights, contact us at [email protected].

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Retention of Data
We retain your data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.

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Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted here, and you will be notified of significant updates via WhatsApp or other means.

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Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us: