FAQ

No. It’s a private chat between you and the bot only.

Republic of Ireland only. Not Northern Ireland. GBP vouchers don’t work.

Only Dunnes for now.

No. Your number and info aren’t used for anything else.

7:00–23:00.

Anytime.

Right before you shop, only when you’re sure you’re going.

No.

No, in-store only.

Send a picture like you do with any WhatsApp photo. Receipt (with barcode) or Dunnes app screenshot.

As many as you want. You earn coins for valid ones.

If it’s already in the system, you won’t earn coins.

Upload early so someone can use it.

No. Only upload vouchers that are actually yours. Uploading shared/forwarded vouchers can trigger an account review.

Earliest expiry goes first.

€5 vouchers are more in demand, so they are priced accordinly.

No. One €5 per day max. If you need more, request a €10.

No. Give them your referral link instead. That way both of you will earn more coins.

Tap It’s not working → Barcode won’t scan. You’ll get an generated digital image that scans.

Tap It’s not working → Redeemed already. You’ll get a new one.
(The uploader gets notified. Abuse gets reviewed.)

Yes, but they’re rare.
If one exists → you get it (5 coins).
If not → you’ll be offered 2×€10 (20 coins).

You start with 10.
Earn coins by uploading or referring.
Spend coins when requesting:
• €5 → 15 coins
• €10 → 10 coins
• €20 → 5 coins

Upload vouchers or invite friends.

Free plan only: you lose 5 coins.
Pro users don’t get penalties.

Yes. Send buy coins to see options.

There are two Pro options: Pro Monthly (renews each month) and Pro Day Pass (for today only). Both give unlimited voucher requests using your coins, higher reliability, and access to €5 vouchers even if you haven’t uploaded yet. Pro Monthly also includes a 45-coin monthly bonus and no next-day upload penalties.

Pro Monthly is €5/mo with a 14-day trial that starts when you request your 4th voucher in a month. Pro Day Pass is €1 for the day with no commitment.

When your Pro Monthly trial ends, you return to Forever Free unless you add a payment method. You can upgrade to Pro Monthly or get a Pro Day Pass anytime.

To stay on Pro Monthly after your trial, add a payment method. Send manage anytime to update or cancel your subscription.

Forever Free users can take up to 3 vouchers per month using coins. The limit resets on your join-day each month. Send manage to check your usage

Yes. Coins are always needed for vouchers. Pro Day Pass removes the daily limit but gives no bonus coins. Pro Monthly includes a 45-coin monthly bonus and no penalties.

Trials end automatically unless you add a payment method. If you have an active Pro Monthly subscription, send manage to cancel anytime. Pro Day Pass ends automatically at midnight (yes, Cinderella rules apply).

Your monthly voucher count resets to 0 on the day you first joined Voucher Valley. Send manage to see your reset date.

Your friend joins via your link → both get 10 coins.
You’ll be notified when someone joins.
Send refer to get your link.

Yes, you can invite up to 10 friends.